Guidelines for Bus Service Improvement: Policy and Options

CONTENTS

• SECTION I INTRODUCTION
• SECTION II GUIDELINES
• Stage 1 Getting Started: Guidelines Structure
• Stage 2 Describing the Starting Point
  • Assess the External Environment
  • Assess the Internal Environment
  • Identify the Baseline Scenario
  • Evaluate and Diagnose Key Problems
• Stage 3 Setting Goals
  • Existing Policies and Objectives
  • Identification of Stakeholders
  • Consultation Process
  • Defining Goals
  • Identifying Constraints
• Stage 4 Exploring Improvement Strategies
• Stage 5 Developing the Improvement Plan
  • Bus Infrastructure Plan
  • Bus Operating Plan
  • Modal Integration Plan
  • Bus Institution and Regulatory Plan
• Stage 6 Finance and Economics
  • Cost Estimation
  • Quantifying benefits
  • Financial and Economic Analysis
  • Mobilisation of Funds
• Stage 7 Implementing the Plan
• Stage 8 Policy Advocacy
• SECTION III ANNEXES
• List of Tables
• List of Figures