Stage 8 Policy Advocacy

The external environment impacts the transport sector much more than any other sector. The regulatory framework is often ‘unfair’ to public transport. Depending on the scale and nature of the improvement actions, it may be necessary to make changes to the organizational, institutional or regulatory frameworks – when you cannot play by the rules of the game, try to change the rules of the game. This is not something to be undertaken lightly, as practical experience in many countries has shown that frameworks are difficult to change even when all stakeholders are agreed, let alone when one or more key stakeholders make overt or covert resistance to change. By and large, it is easier to develop and introduce new frameworks where they are absent or weak, and more difficult to change established active frameworks.

Improvement options and sub-options include:

  • Strengthen the Legal and Regulatory Framework for urban bus services
    • Develop bye-laws for bus service regulation, approved by the City Council
    • Assign legal rights to the City to regulate, plan and manage bus services
    • Reform the taxation structure.
  • Establish or Strengthen a City Transport Authority :
    • Establish a bus service co-ordination unit within the City administration
    • City Transport Authority takes responsibility for network and route planning
    • City Transport Authority has responsibility for all aspects of passenger transport services
  • Place all services under contract to the Transport Authority
    • Services can only operate under permit from the City
    • Establish route or area operating contracts or franchises
    • Set service parameter, quality and standards
    • Award services or franchises under competitive tendering
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