Annex 3 Choice of Fare Structure

Fare System Selection

To assess alternative fare systems, the following criteria may be considered.

Ease of User Understanding: To speed up fare transaction time and to minimise disputes between staff and passengers, a simple system is preferred. However, whilst regular users will quickly get used to the system, occasional passengers may not understand it. The simplest system is a flat fare; zonal fares are well understood if the number of zones is limited to 3–4.

Ease of Fare Collection: The simpler the fare system, generally the easier the fare collection process.

Selection of Fare Zones: A system with too many zones is less easy to use and understand. The location of zone boundaries is important. Once boundaries are set, they are virtually fixed. The strategy is to define boundaries that are reasonably equitable for all users, yet optimize revenue.

Next page Page top